Shipping Policy
Thank you for shopping with PrimeHut.
We aim to deliver your orders quickly, safely, and with complete transparency.
Please read our shipping policy below.
🚚 Order Processing Time
1. Orders are processed within 1–2 business days after confirmation.
2. Orders placed on Sundays or public holidays are processed on the next working day.
🚛 Delivery Time
Our standard delivery timeframe is:
1. 3–7 business days for most locations in India
2. Remote or rural areas may take 7–10 business days
Delivery times may vary depending on your pincode, courier availability, and local conditions.
🔹 Shipping Charges
1. We offer Free Shipping on selected products.
2. For others, shipping charges vary depending on weight and delivery location.
3. The exact amount (if any) will be shown during checkout.
🔹 Cash on Delivery (COD)
1. COD is available on selected products and locations.
2. A small COD fee may apply depending on the product and courier.
📦 Order Tracking
Once your order is shipped, you will receive:
1. A tracking link
2. Order status updates via SMS/email
You can also track your order anytime from the Track Order page on our website.
🔹 Wrong Address / Incomplete Address
If the address entered is incorrect or incomplete, delivery may fail.
In such cases:
1. We will contact you for correction
2. Re-delivery may take additional time
3. Extra charges may apply for repeated failed deliveries
🛑 Delayed or Failed Delivery
Your order may get delayed due to:
1. Weather issues
2. Courier delays
3. Local restrictions
4. High order volume
We will keep you updated in such situations.
🔄 Return to Origin (RTO)
If a COD order is not accepted, it will be marked as RTO (returned to origin).
Frequent RTOs may result in COD being disabled for your account.